Complete Managed Service
Outsourcing, whatever you call it - the idea is the same: Improve Service & Reduce Costs
Ironically, IT creates a significant workload within every business. If you examine that workload there will be significant tasks which consume time you don’t have or perhaps tasks which require specialist knowledge you don’t possess and don’t have time to familiarise yourself with, when you are trying to concentrate on your core business.
You may struggle to source specialised knowledge required only periodically to optimise your network, but that doesn’t justify adding a permanent member of IT staff. Again without justifying adding permanent staff, you may require some system functions once thought of as high level but now seen as standard business requirements e.g. remote access or Blackberries.
Choosing a Managed Service Provider can make a real difference. A professional supplier will possess state of the art Network Monitoring, qualified technicians and provide remote and/or onsite service. Good Contracts can be tailored to your requirements in terms of service level and duration. The focus must be to ensure the potential of your IT is delivered in a hassle free way leaving you to concentrate on your business.
A common misconception is some companies believe they are too small. Ironically, when a small-medium business delegates the daily hassle of their IT function the benefit is proportionately greater, e.g. a managed service provider can maintain a 25 user network in ½ day per week VERSUS permanent staff at circa £30,000 PA.
Benefits
- No. 1 - less cost than implementing an in-house capability
- Single point of contact, one service agreement can cover multiple partners
- Enhanced management reporting
- Eliminate the need for your day to day involvement
- Retain key decision making through an agreed review process
Typical, yet flexible, Managed Elements:
- Servers, backups, AV and system recovery, Asset management by hardware & software tracking
- Software management in conjunction with 3rd parties, Patching of operating systems and applications
- User administration, secure access, equipment commissioning/decommissioning
Please feel free to contact us, for more information on our full range of IT services.