IT Network Support
Vector Computer Network Solutions Ltd (VCNS) provide IT Network Support from our offices in Glasgow city centre and Hamilton to customers in;
Glasgow, Paisley, Hamilton, Motherwell, Airdrie, East Kilbride, Stirling, Cumbernauld, Bellshill, Wishaw, Coatbridge, Clydebank, Livingston, Kilmarnock and remotely to their branches across the UK from Inverness and Aberdeen to London.
We provide a complete IT service and consultancy to small to medium sized companies.
If you have Small Business Server, we are a specialist.
If you have between 5 – 100 workstations we can help.
Please contact us for more information on how our IT solutions can help your business.
In our discussions with potential clients they consistently raise the same 5 issues:
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- Response Time
We provide ZERO wait time for telephone support, IMMEDIATE RESPONSE for remote support and 2 HOUR ENGINEER ONSITE RESPONSE for critical issues.
- Pro-activity
We create an agreed schedule of preplanned IT support visits to address issues before they arise, blended with FAST reactive break-fix IT service.
- Consistency
90% of your IT service will be provided by the same engineer. This builds familiarity with your IT support needs, your staff and your specific business requirements.
- Communication
Guaranteed, regular, reviews with your account manager and designated IT engineer to check the performance of your network, discuss future needs and inform you of IT service industry developments.
- Cost
We don’t charge travelling time. Our service costs are fixed. Our installation quotes are fixed and guaranteed. We support equipment bought elsewhere.
